This chapter has really helped me to identify the things I need to work on to have better communication. One thing we learned in class that is very beneficial is to not let emotion over run logic and being level headed. When communicating there should be a balance of the two. If emotion overruns it causes many problems. It can lead to anger, or tantrums, or assumptions about the other person. This leads to both people either getting angry with each other or getting feelings hurt.
When communicating it is important to listen. I learned that sometimes I am a bad listener when I have a lot of things on my mind.
When something is bothering me I need to be better at addressing the issue. I tend to become quiet and say nothing is wrong when asked if something is bothering me. This leads to a prolonged issue that escalates to an even larger issue. The receiver does not understand what is happening and why I am behaving that way.
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